How do I verify my phone number?

New Puppies.com users are automatically prompted to verify their phone number in order to fully use the site. This mandatory phone verification process helps us improve security and safety.

To Verify your Phone Number:

  • Login to your account (if you haven’t done so already) through our login page here.
  • Enter your phone number and request a verification code. Once logged in, you should be automatically presented with a page labeled “Get a verification code”. Enter your phone number (including your area code) in the text field, and click “Receive a call” or “Text me a code” depending on your preference. Next, you will be automatically redirected to a page where you can enter your verification code.
  • Submit the verification code you received. You should receive a call/text with the verification code within five minutes of your request. (Once issued, each verification code is valid for 10 minutes.) Once you receive the six-digit code, enter it in the text field on the “Enter the code we texted you” page you’re automatically redirected to and click “Submit Code” below.  
  • You’re all done! Once your phone number has been verified successfully, you should see a page which states, “Thanks for verifying your phone.” Click “Continue” below in order to proceed. 

Once your email verification and phone verification have been completed, you’ll be free to fully utilize your account. Please note: completing phone verification does not display the phone number used for verification through your Puppies.com account. 

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